Privacy Policy
EuropeSIM respects your privacy and follows GDPR principles when handling your data.
Last updated: June 2026
1. Information we collect
To process orders and provide our eSIM service, we may collect:
- Name
- Email address
- Phone number
- IP address
- Order information (selected plan, destination, transaction ID)
2. How we use your information
Your personal data is used for the following purposes:
- Order processing
- eSIM delivery (QR code and instructions)
- Customer support and communication
- Fraud prevention and account security
- Legal and accounting compliance
3. Sharing of data
EuropeSIM does not sell customer data to third parties. Data is only shared with the network providers and payment processors strictly necessary to fulfil your order, and only as required by applicable law.
4. Your rights
Under GDPR you have the right to access, correct, export or request deletion of your personal data. You may also withdraw consent for marketing communications at any time.
5. Data retention & security
We keep order data only as long as needed for legal and operational purposes and protect it with industry-standard security measures.
6. Contact for privacy requests
To make a privacy request, write to support@europesim.net. See also our Terms & Conditions.